We can only accept new patients who live in our practice area.
The practice serves the Handsworth, Handsworth Wood, Winsongreen, Oldbury, West Bromwich and surrounding areas.
If you are not registered with a GP practice or would like to change your registered practice and register as a patient with us, please download and complete our patient registration form below or collect it from our reception desk and hand it over in the reception desk. We manage your illnesses and help to keep you fit by offering a range of preventive services.
Please Fill, Print and Hand it in at Reception
If your personal details change e.g. home telephone number, mobile telephone number or address, please let us know as soon as possible.Please note that when you move house, you may fall outside of our practice boundary and registration at another practice maybe necessary.
If your first language is not English
Some of our staff speaks additional languages to English. If English is not your preferred language, you can choose to use a confidential translation service. The practice is able to book the services of an interpreter to help during consultations this service needs to be booked in advance. Please indicate to a receptionist if you need this sort of assistance.
We have two lines for incoming calls, so if you hear the ringing tone, please wait for the staff to answer. Sometimes you may be asked to hold while you are transferred to another extension or another call is answered.
The busiest time for the telephone is between 09:00 am and 11:00 am, so if you are calling for test results and non urgent matters, please try after these timings.
Our practice also offers telephone consultations. Please give as much information as possible regarding you problem and your contact number. Calls will not be put through to the doctor during patient consultation hours. The doctor/nurse will return your call once surgery is over. If the doctor is not available our reception staff will ask the doctor to return your call when convenient.
It is not customary for Doctors to provide routine home visits. Patients too ill or inform to come to the surgery can be visited at the doctor’s Discretion.
You are genuinely unable to visit the surgery, please telephone before 11:00 am. Try to give the receptionist some idea of the problem, the doctor needs this information to plan his or her rounds and attend to the most urgent calls first and may ring back to clarify the request. Please do not request an immediate visit unless you feel there is real emergency because of the disruption this causes to surgeries. In the time it takes to visit you at home the doctor can see several patients in surgery.