Out of Hours

What to do When the surgery is Closed

For less urgent health needs when surgery is closed, contact your local pharmacist.

You should call the NHS 111 service if you need medical help fast, but it’s not a 999 emergency. NHS 111 is available 24 hours a day, 365 days a year.Calls to NHS 111 are free from landlines and mobile phones. The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses.

They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best.

Get medical help 24/7

Check which service is available in your area. Find services

You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation. 

For immediate, life-threatening emergencies, continue to call 999.

Birmingham NHS Walk in Centre

This nearest NHS Walk-In Centre which is located at Summerfield Walk-In Centre 134 Heath Street, Winson Green,

Birmingham B18 7AL, Tel: 0345 245 0769

More about NHS walk-in centres

Accident & Emergency/999

Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, go to the nearest accident and emergency department of call 999.

Accident and emergency departments are open 24 hours a day, 365 days a year and can access serious injuries and provide emergency treatment. 

Emergences when you should attend hospital:

  1. Heart attacks presenting as severe tightness or pain across the chest, sweating and breathlessness.
  2. Collapse or other sudden illness
  3. Overdose of tablets
  4. Choking
  5. Sudden severe bleeding
  6. Accident involving unconsciousness, possible fractures or blows to the head